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points by hansonkd 3 days ago | 0 comments
Thats assuming the people using automated tools don't have legitimate complaints and putting the blame on them for their government's failure. If the system was designed better and responded better, maybe less people would have to turn to spamming the IRS line (as an example) when it opens for a glimmer of hope of talking to a person.

Same with the job search. if so many companies didn't make it a pain to input your information, maybe they could get more sympathy.

[–] Aurornis 3 days ago
Nobody thinks that everyone using automated services to beat parking tickets or whatever was actually being wrongfully accused. Most just want to find a loophole to get out of it.

You're missing the important part where people with legitimate complaints are being crowded out by these frivolous attempts to avoid fines. Everyone loses when filing automated frivolous complaints becomes the default response to getting a parking ticket, for example.

> Same with the job search. if so many companies didn't make it a pain to input your information, maybe they could get more sympathy.

I think you’re confused about the problem. I wasn’t asking you to be sympathetic to employers. I’m saying that the application and interview system abusers are ruining it for real, honest job applicants.

Again, the spammers are taking away from legitimate applicants

[–] jimmydorry 3 days ago
Why is the default assumption that these attempts to contest parking fines are frivolous? Have you never received a fine for parking legally? The fines are created by a human after all. If the system was perfect, they wouldn't offer a way to contest them.
[–] nhinck2 3 days ago
Because I've talked to other human beings before?
[–] Aurornis 2 days ago
Because that’s how the services were advertised? And that’s how people operate?

If you create a service that might get someone out of a fine via a loophole or by creating friction, many will take that opportunity to take the chance.

It would be very unreasonable to think that most of the people trying these services were simply wronged by the government and we must support them all.

> Have you never received a fine for parking legally?

I have not, but I have had to deal with another government problem that was a mistake. I would not want to have that process backlogged behind 1000 other automated requests from people trying their luck at getting out of fines they really deserved because they had ChatGPT start filing things for them because it didn’t cost them anything.

> If the system was perfect, they wouldn't offer a way to contest them.

At this point I think you’re just deliberately ignoring the problem we’re discussing.

We know a system exists for a reason. We are not talking about people using the system for legitimate reasons.

We are talking about the problem that occurs when the cost of filing a request goes to zero so everyone starts doing it automatically in response to any fine.