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points by cowlevel 2 days ago | 0 comments
My favourite example is the "click start to shut down" joke. It's not a joke, it's good design.

How do they know it's good design? Did they think long and hard about where people would click to shut down? Maybe, but the more direct reason is they had user testing labs, and at the end of the test they asked users to shut down the computer, and almost all of them clicked on Start.

[–] rafram 2 days ago
It’s crappy design. It’s just the most logical design they had after starting from the bad premise of “everything is in the Start menu.”

macOS’s Apple menu, which only ever contains system management commands and doesn’t try to be an app launcher too, is so much more logical.

[–] ndiddy 2 days ago
They didn't start from "everything is in the Start menu" for no reason. The initial Windows 95 design had different buttons for different functionality. They ended up combining the buttons into a single "Start" button because during user testing, they saw that users found multiple buttons hard to use. They had to learn which button did what, and it was often confusing because sometimes the functionality overlapped between buttons. To find something in Help, do you click the "Find" button or the "Help" button?

Because of how much of a radical departure Windows 95 was from previous UI designs, and because of how driven the design was by user testing, there's a lot of information available going over why the design is the way it is. For example, there's an article going over the iterative design process here: https://socket3.wordpress.com/2018/02/03/designing-windows-9... and there's a detailed document explaining the UI for reviewers here: https://web.archive.org/web/20260209083725/https://tech-insi...

[–] cowlevel 2 days ago
Then clearly Apple has ignored or not performed user studies. Windows users know that you click Start to do things. The user doesn't know or care what is part of the system and what is part of an application and what is a whole separate application.