A lot of innovation at AWS is invisible on the outside. They pioneered hyperscale datacenters with publicly accessible capacity, software-defined networks, secure VMs, and so on.

> I'm not trying to be snarky, I just haven't thought about aws as having any innovation for a while and I always figured it was because ruthless companies that churn through people as disposable commodities generally don't do tech innovation.

I worked at AWS before COVID. It was really a varied experience, but it was not _bad_ overall. We prided ourselves on making sure our APIs are solid, stable, and backwards compatible. When we had to make a backwards-incompatible change, we actually contacted every affected customer and ensured that their workflows wouldn't be broken.